Payments are made through Paypal with a credit or debit card, or with your Paypal account. You do need to have a Paypal account to make payment.
Delivery and charges:
Your order will be sent to you using Royal Mail’s signed for service and will require a signature on delivery. If you do not expect to be home, you may provide an alternative address (such as a work address). If you miss the delivery Royal Mail will leave a card with details of how to arrange re-delivery or collect from your local depot.
Once dispatched, orders may not be cancelled. For returns see below.
UK Delivery options:
- Standard – £2.99 (3-5 working days)
- 1st Class – £3.99 (1-3 working days)
In store pick up (Bristol) – Free (we will confirm when your order is ready for collection.)
Apologies – Since the UK left Europe, we no longer ship to the EU. Sorry for any inconvenience.
If you live elsewhere please contact us for delivery options.
Items bought online may be returned to us within 14 days of purchase for an exchange or refund if you are not 100% happy with your order. Items must be returned in a saleable condition, unworn and with any tags still attached. Refunds will be issued via the original payment method once we have received and ins
Delivery charges will not be refunded.
Items bought online may be returned to our Bristol store for exchange or refund, please bring proof of purchase with you. Refunds will be issued via the original payment method.
If you have received a faulty or incorrect item in your order please contact us as soon as possible so that we can resolve the issue.
This returns policy does not affect your statutory rights.
Out of stock items:
If any item in your order is unexpectedly out of stock, we will contact you as soon as possible to either inform you when we can expect the item to be back in stock, or arrange an exchange or full refund.
While reasonable efforts are taken to ensure the accuracy and integrity of information provided on this web site, such information is given “as is” without warranty of any kind.
In using the site, you assume the risk that the information presented may include pricing or technical inaccuracies, may be incomplete, inaccurate or out of date, and may contain typographical or other errors.
To ensure continuing improvement, we reserve the right to make changes without notice.